PointSolve Technology is growing and looking for a Level 1 IT Support Technician to join our Managed IT Services team. This is a great opportunity for someone early in their IT career who enjoys troubleshooting, helping people, and learning in a fast‑paced MSP environment.

What you’ll do:

• Provide remote, phone, and on‑site IT support
• Troubleshoot Windows desktops, Microsoft 365, printers, and basic networking
• Support end users and escalate issues when needed
• Maintain documentation and time entries
• Communicate clearly with technical and non‑technical users

What we’re looking for:

• Strong customer service and problem‑solving skills
• Familiarity with Windows 10/11 and Microsoft Office
• Basic understanding of networking (DNS, DHCP, IP)
• High school diploma or GED required
• 18 years of age and valid driver’s license

Details:

• Full‑time | $17–$20/hr, on call rotation with stipend
• Health, Dental, Vision, PTO
• 401K with matching
• Entry‑level candidates welcome

👉 Send Resume to: careers@pointsolve.com

Thank You!