by Jeff Umberger | Jun 11, 2025 | Insights, IT Support, News, Uncategorized
In just 4 months Windows 10 will finally reach its end-of-life on October 14th. For businesses still relying on Windows 10, this marks a critical turning point, and it comes with some important implications for your technology infrastructure, cybersecurity, and...
by Jeff Umberger | May 7, 2025 | Common Focus, Insights, IT Support, Productivity & Collaboration
The role of nursing is complex, underappreciated, and not very well understood outside of nursing. However, the demands of this role can be overwhelming, with extended hours, complex tasks, non-stop work, and constant multitasking. In recent years, technology has...
by Jeff Umberger | May 1, 2025 | Backup and Recovery, Common Focus, Cybersecurity, Insights, IT Infrastructure, IT Support, Uncategorized
You know those little tech issues that go unaddressed in your business? Think of them as mosquitoes. You try to ignore them, you swat them away, but those little buggers are sucking the lifeblood out of your business. In the jungle, they say, it’s not the...
by Jeff Umberger | Mar 19, 2025 | Common Focus, Cybersecurity, Insights, IT Support, Productivity & Collaboration, Uncategorized
In today’s digital age, customer service is no longer a differentiator; it’s the battlefield. Businesses of all sizes rely on technology to deliver exceptional customer experiences. A seamless online experience, prompt and helpful interactions, and a sense of data...
by Jeff Umberger | Feb 19, 2025 | Common Focus, Insights, IT Support, Productivity & Collaboration, Uncategorized
The value of digital transformation cannot be overemphasized. In today’s fast-growing market, businesses that fail to adapt to new digital realities risk falling behind. According to a McKinsey analysis, companies that automate their processes can enjoy a 20–30% gain...
by Jeff Umberger | Jan 29, 2025 | Common Focus, Insights, IT Support, Uncategorized
Often business owners make the mistake of choosing the wrong IT Service Provider (ITSP). This happens because of a failure to properly vet the options and consider all the factors. When choosing a provider, you need to be sure that you’re choosing a company that can...